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January 2018 A-Z POI update for all our Cabbie's Mate Apps and devices is now RELEASED. Point check: Facebook HQ, Fitzrovia, Rathbone Square, Rathbone Place, W1T 1FB. All our SUBSCRIPTION Cabbie's Mate apps are using 2017-18 A-Z maps (winter-December 2017 edition).

Android Cabbie's Mate A-Z app

Please read the information below before you contact us. We provide online support only. After reading the previously answered questions, if you still need to contact us, please e mail to: info@navigationmaster.com

If you need help, we need the following information from you:

  1. Please explain the problem you are having as much as you can.
  2. Please send us as many screen shots as possible displaying the problem you are having.
  3. Please let us know, which Android device make and model you are using.
  4. Please let us know which Android version you are using.
  5. Please let us know which Cabbie’s Mate app you are using. We also need the map version under the info button.
Many customers’ questions have been answered previously. Please click on the link below to learn more about our Android Cabbie’s Mate app. You may find it very useful and educational.
Cabbie's Mate Android App Troubleshooting Guide

Your Cabbie's Mate A-Z app can only be installed on a maximum of two separate Android devices at any one time. If you wish to install on a different android device, you will need to reset the licences. If you perform a factory reset on your android devices, our software will assume that you are trying to license a third device because the device ID changes, therefore it will display a warning stating that the device cannot be licensed or will not list the maps after installing the app. 

Please click on the link below to reset your licenses.
How do I reset my Android A-Z Cabbie's Mate App Licenses?

Please click on the link below to read or download the user manual
Cabbie's Mate Android App User Guide