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October 2017 A-Z POI update for all our Cabbie's Mate Apps and devices is now RELEASED. Point check: Mandrake Hotel, Fitzrovia, 20-21 Newman Street, W1T 1PG. All our SUBSCRIPTION Cabbie's Mate apps are using 2017-18 A-Z maps (spring edition).

Repairs

We can repair most 5" and latest 7" Cabbie's Mate units. Please take your Cabbie's Mate to JVBrights, 47-51 Great Suffolk Street, SE1 0BS. Your unit will be collected by a member of our support team, taken for repair and dropped back at JVBrights for your collection. You will be contacted when your Cabbie’s Mate is ready to collect. Repairs usually take 3 working days. All repairs are paid in cash at collection. We expect the repaired devices to be collected within 2 days of repair. Any unit not collected within 3 months will be disposed of.

Warranty for repaired or replaced parts is 3 months and only covers the repair/parts you paid for. This warranty does not cover physical damage.

Please be aware, we charge £30 inspection fee, but if the unit is repaired, this money will be included in the repair cost and will not be additional. Reading our trouble shooting document for your device may resolve most of your problem and may save you the inspection charge.

LCD replacement costs £70
USB replacement cost £50
Battery replacement £35
Re installing navigation and/or A-Z software: £30
Operating System update: £30